Infrastructure Monitoring

We monitor your servers, networks and critical systems 24/7, catching problems - capacity, failures, outages - before they interrupt the business.

Managed IT ServicesInfrastructure Monitoring

Infrastructure monitoring is the continuous tracking of the health, performance and availability of servers, networks, storage, applications and cloud services, with alerts when something goes wrong. Affix Center provides 24/7 monitoring with proactive response, so most issues are fixed before users notice them.

The challenge

Problems we solve

  • Outages discovered when users start complaining
  • Disks filling up and services crashing without warning
  • No historical data to plan upgrades
  • Critical systems unwatched at night and on weekends

Our capabilities

What we deliver

24/7 Health Monitoring

Eyes on your infrastructure around the clock.

  • Server CPU, memory and disk
  • Network devices and links
  • Storage and backups
  • Cloud resources

Application & Uptime Monitoring

Know your services are really working.

  • Website and portal uptime
  • API and service checks
  • SSL certificate expiry
  • Response-time tracking

Proactive Alerting & Response

Act before it becomes an outage.

  • Threshold and anomaly alerts
  • Alert triage and noise reduction
  • Escalation to engineers
  • Automated remediation where safe

Capacity & Health Reporting

Plan with data, not guesswork.

  • Monthly health reports
  • Capacity trends
  • Availability statistics
  • Upgrade recommendations

Our approach

How we deliver Infrastructure Monitoring

A structured, transparent engagement with clear checkpoints at every stage.

Onboard

  • Audit devices, servers and network
  • Document assets and access
  • Agree SLAs and escalation matrix

Stabilise

  • Fix priority issues and risks
  • Set up monitoring and backups
  • Standardise configurations

Support

  • Helpdesk, remote and on-site support
  • Preventive maintenance
  • Patch and security management

Review

  • Monthly SLA and ticket reports
  • Capacity and refresh planning
  • Continuous improvement

Technology & standards

  • Zabbix
  • Prometheus & Grafana
  • PRTG
  • Uptime monitoring
  • AWS CloudWatch / Azure Monitor
  • SNMP

Industries we serve

  • Corporate offices
  • Government departments
  • Banking, financial services & insurance
  • Pharma & healthcare
  • Education
  • Manufacturing

Who it is for

  • Organisations running critical portals and systems
  • Businesses with servers on-premise and in the cloud
  • Government bodies with public-facing services
  • IT teams without night and weekend cover

Why Affix Center

Mumbai team, India-wide delivery

We work out of Lower Parel, Mumbai and deliver for clients across India, on-site when it matters and remotely when it does not.

In business since 2014

A decade of building and running systems for government bodies, enterprises and growing businesses.

ISO certified processes

Delivery run on ISO 9001, ISO 27001 and ISO 20000 certified processes for quality, information security and IT service management.

One partner, end to end

Strategy, build, hosting, security and support from one accountable team - no hand-offs between vendors.

Let's discuss your Infrastructure Monitoring requirement

Tell us what you need and our team will get back to you within 2 business days.

Frequently asked questions

What is infrastructure monitoring?

It is continuously tracking the health and availability of servers, networks, applications and cloud services, with alerts and response when something goes wrong.

Is monitoring really 24/7?

Yes. Monitoring runs continuously, with escalation according to the agreed response levels.

Do we need to buy monitoring software?

No. We can provide and run the monitoring platform as part of the service.

Can you monitor cloud and on-premise together?

Yes, in one unified view.

Where is Affix Center based, and where do you deliver?

Our office is in Lower Parel, Mumbai (Mathurdas Mill Compound, A-101, 1st Floor, Todi Building, Mumbai 400013). We deliver for clients across India, on-site where it matters and remotely otherwise.

How do I start a conversation?

Call +91 98700-61247, email admin@affixcenter.com, or use the contact form; our team replies within 2 business days.