Hardware maintenance
Desktops, laptops, printers and peripherals kept in working order.
IT AMC Services in Mumbai
Annual maintenance contracts for hardware, networking, servers and software, with on-site and remote support that keeps your office running.
Overview
An IT AMC (annual maintenance contract) gives your office a dedicated team for keeping computers, networks, servers and software healthy - for a predictable yearly cost instead of emergency call-outs.
Affix Center provides AMC for offices in Mumbai with on-site visits, and remote support for offices across India.
Who it is for
- Offices without a full-time IT team
- Businesses with multiple branches that need consistent support
- Organisations whose current vendor is slow to respond
- Teams that want preventive maintenance, not just break-fix
What we deliver
Network support
Routers, switches, Wi-Fi and firewalls monitored and maintained.
Server support
Server health checks, updates and backup monitoring.
Software support
Operating systems, email and business applications.
Preventive maintenance
Scheduled visits and checks that catch problems early.
Helpdesk
A single point of contact for every IT issue, on-site or remote.
Our process
IT audit
An inventory and health check of your current setup.
Proposal
An AMC scope and service levels that fit your office.
Onboard
Documentation, access and monitoring set up.
Maintain
Preventive visits plus on-call support.
Review
Periodic reports and recommendations.
Why Affix Center
Mumbai team, India-wide delivery
Our team works out of Lower Parel, Mumbai and delivers for clients across India, on-site when it matters and remotely when it does not.
In business since 2014
A decade of building and running systems for government bodies, enterprises and growing businesses.
ISO certified processes
Delivery run on ISO 9001, ISO 27001 and ISO 20000 certified processes for quality, information security and IT service management.
One partner, end to end
Strategy, design, development, hosting, security and support from one accountable team - no hand-offs between vendors.
Frequently asked questions
What does an IT AMC cover?
Typically preventive maintenance and support for hardware, networking, servers and software. The exact scope and response times are agreed in the contract.
Do you provide on-site support?
Yes, for offices in Mumbai. Offices elsewhere in India are supported remotely, with on-site visits arranged as needed.
Is the cost fixed?
The AMC fee is fixed for the year. Replacement parts and new equipment are quoted separately unless included in your plan.
Can you take over from our current vendor?
Yes. We start with an audit of your setup and handle the transition.
Let's discuss your requirement
Tell us what you need and our team will get back to you within 2 business days.